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What is Quality?

• by Tom Larsen | Feb 26, 2020 |
• Design, Making Choices, Marketing, Product Development |

This means quality is rooted in the expectations of the person making the quality distinction. Think about that for a second amongst all the quality reports or online rating systems…

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Amazon can not be your company standard

• by Tom Larsen | Mar 18, 2015 |
• Marketing, Operations, Sales |

Just because Amazon can ship stuff via a no-freight buy-in program and get it to you in two days (soon to be delivered by drones?), does not make that the market standard you should strive to achieve.

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